Online Dispute Resolution

Luxury Pets informs its consumers that in order to settle a dispute generated by a contract of sale finalised online out of court, and without any detriment to the consumer's right to gaining access to the protection of the judiciary system, it is possible to submit an online complaint on the European platform for online dispute resolution (ODR) at the following address, in compliance with the provisions of (EU) Regulation No. 524/2013 of the European Parliament and Council of 21 May 2013 regarding resolution of online consumer disputes.
Hand-made to Order

All our products are lovingly hand-made just for you by our local suppliers. 

Ethically Sourced

All our products are ethically sourced and made from high quality raw materials.

Free Worldwide Shipping of 4-8 weeks

We offer free worldwide shipping of 4-8 weeks on all orders. No codes, no minimum quantity needed - just free.

30 day money back guarantee

If you are not fully satisfied with your order we will offer your money back within 30 days.